Tag Archives | Dinner Show Awards

Capone’s Receives (another) TripAdvisor Certificate of Excellence

Capone’s Dinner & Show has received another TripAdvisor Certificate of Excellence! We’d like to thank everyone for their positive reviews! This will mark the 7th year of winning this award. Capone’s was first awarded this honor in 2011. We’ve repeated every year since! Talk about a repeat performance!

2017 Certificate of Excellence

TripAdvisor honors top-rated lodging businesses, restaurants, attractions and more, as reviewed by travelers on the world’s largest travel site. To be eligible, a business must maintain an overall rating of four or higher (out of five), as reviewed by travelers on TripAdvisor. The volume of reviews received within the last 12 months is also taken into account.

“Capone’s is pleased to receive a TripAdvisor Certificate of Excellence,” said John Kucik, President at Capone’s Dinner & Show.  “We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive reviews.”

Helping Capone’s Receive the Certificate of Excellence

Since a Certificate of Excellence has been awarded 7 years in a row, the new show isn’t the only reason for this year’s award. No doubt it has helped receive more positive reviews. The continued excellent wait staff, great ticket value and a host of other reasons have helped as well. Not only have the positive reviews appeared on TripAdvisor, but also on Facebook and Google.

Positive Reviews for Capone’s Dinner & Show

Our Orlando dinner show is listed on TripAdvisor as a Kissimmee attraction, so next time you are online, take a moment to read the reviews of all the attractions in Orlando and Kissimmee. If you are planning a trip away from this area, check out the millions of reviews on Trip Advisor. It is the world’s largest travel site and is a great way to plan the perfect trip. If you’ve been to Capone’s Dinner & Show and have a moment while you’re online, we’d appreciate a positive review.

If you are ever disappointed in your experience at Capone’s, be sure to speak with your server before you leave the theater. We’ll do what we can to make you happy. If you have suggestions for our dinner show, be sure to fill out our online “Ask Al” form. We appreciate your comments and suggestions. We’re looking forward to another busy year and another year of excellence!

Congratulations to Capone’s and their staff and thank you to all of our guests who have sent in a favorable review to TripAdvisor. Job well done!

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Capone’s Dinner & Show Earns Hall of Fame Award

Big Al here from Capone’s Dinner & Show to announce the winnin’ of the prestigious Hall of Fame award. Yous probably have noticed that many businesses on the up-and-up ‘round town have recently received TripAdvisor® awards. However, the wise guys and gals have now received a Certificate of Excellence award 5 consecutive years. That puts us in the Hall of Fame and it’s time to make a racquet!

Certificate of Excellence winners include businesses that have continually delivered a superior customer experience. For over 20 years, our Orlando-area dinner show has been pleasing audiences with unique entertainment, great food and excellent service. It’s no wonder people are startin’ to notice.

Hall of Fame Award

Capone’s Dinner & Show has maintained an overall TripAdvisor bubble rating of at least four out of five over the past 12 months. With over 1,700 reviews posted by travelers that have attended the Orlando dinner show, this is quite an accomplishment. If yous are thinkin’ ‘bout bringing your gang to the show, you can do so with the confidence that they’re goin’ to have a great experience.

“We know we cannot please everybody all of the time, but we strive to each and every evening. Our wait staff are some of the hardest working people out there, and it shows by how many good reviews we receive,” said John Kucik, owner of Capone’s Dinner & Show.  “Being awarded this Hall of Fame distinction confirms that our efforts to be one of the best dinner show attractions year after year are working. We know Capone’s is a good value, now we have the accolades to support our commitment to excellence.”

Guests: Thank You!

For all yous visitors that took the time to write a positive review and give us a excellent rating, I says “thank you” from the bottom of my heart. It’s for folks like you that make our evenings here at my joint all that more enjoyable. Because of your participation in the always-enjoyable improv audience interaction, our award-winning show stays fresh and fun. No two shows are ever alike which keeps many of yous coming back time after time!

If yous never been to my establishment before, why not step back in time to the prohibition era for a night of music, dancing, action, comedy and plenty of food and drink. See for yourself why Capone’s Dinner & Show has received a Certificate of Excellence 5 years in a row! Whether it’s your first time or you are a “repeat offender,” one thing’s for sure, you’re gonna have a blast! Be sure to write your review on TripAdvisor – and thanks again for all of yous who already have!

Capone’s Dinner & Show Feels the Love

Capone’s Dinner & Show is feelin’ the love this Valentine’s Day – every day, actually. Over the course of a year, the theater has hosted close to 400 productions with many sold out shows. The wait staff has served over 100 thousand drinks (not all alcoholic beverages – lol), and the kitchen has prepared so many meals, it’s mind boggling. The fan base is comprised of folks of all ages, and Capone’s loves them all!

Capone's Dinner & Show

Currently Capone’s Dinner & Show has 7,250 likes on Facebook. If “likes” were “love,” that would be a lot of love! On Trip Advisor, Capone’s has more reviews from the community than any other active Orlando dinner show. Over 700 of the 900+ reviews rate this attraction “very good” to “excellent.” With these positive reviews, Capone’s has earned a certificate of excellence three years in a row. The love just keeps growing.

Orlando Dinner Show Reviews

Here is just a small sample of some of the most recent reviews of this Orlando dinner show:

“We were very pleasantly surprised with the great food selection and taste. Plus the show was very entertaining and a lot of fun.”

“This place is so awesome- the show is so much fun and so funny! The buffet style meal is top quality, with plenty to eat and chose from. ONE SUPER DINNER SHOW NIGHT OUT!!!! We have done this show numerous times, and always have a ball!”

“We do enjoy our show and dining. Good shows and good food. Good prices also. and its even good for the kids to enjoy. We visit every Aug and we will until you all shut the doors.”

“We celebrated our first anniversary there on the 1/24. The cast “picked on” my husband the whole show and I have never laughed so much! The food was good and plentiful. Biggest meatballs I’ve ever seen. The drinks were not watered down and the wait staff took really good care of everyone. I’ve told everyone if they go to Orlando, they have to go to Capone’s!”

“Capones has been around for a long time! My family has been going for at least 12 Years… The show is constantly changing and is always entertaining! The servers are sassy and fun, the show is funny and the food is great! Over the past 6 months, the food has even gotten better! (Special thanks to Chef Teddy!!) You can’t go wrong with great food, good entertainment and all you want to drink!! Thanks Capones for a great night out! :)”

The staff at Capone’s Dinner & Show is very appreciative of their huge fan base. In a time where customer satisfaction isn’t always appreciated, the folks at Capone’s Dinner & Show are always willing to do what needs to be done to make the guest’s experience a positive one. The owner, John Kucik, states “While it’s impossible to please all guests we certainly do our best at Capone’s Dinner & Show. If for ANY reason you are dissatisfied with our dinner or show please ask to speak to a manager so we can try to please your party. Guest satisfaction is Capone’s Dinner & Show’s top priority. I am always willing to listen, so if you’re still not happy, call and ask for me.”

From their guest’s feedback, Capone’s Dinner & Show has made many positive changes throughout their (over 20 year) history to be sure guests leave happy. From better food service, enhanced sound system, theatre renovations and more, if you’re not feelin’ the love from Al and the gang, you might need a defibrillator! Get your heart beating to the songs of the show and warm up to the buffet. This Orlando dinner show has enough love to spread around. Happy Valentine’s Day from Al and the gang!

Excellent News for Capone’s Dinner & Show

Dinner Show News – We’d like to take this opportunity to thank everyone for their great reviews about Capone’s Dinner & Show on TripAdvisor® which has awarded us another Certificate of Excellence! This will mark the 3rd year of winning this award. The first year we were awarded this honor was in 2011 and we’ve repeated every year since! Talk about a repeat performance!

The TripAdvisor Certificate of Excellence honors select accommodations, attractions, and restaurants that consistently demonstrate a commitment to hospitality excellence. To be eligible, a business must maintain an overall rating of four or higher (out of five), as reviewed by travelers on TripAdvisor. Additional criteria includes the volume of reviews received within the last 12 months.

Trip Advisor award
This year we’ve implemented a few improvements that have successfully raised our “hospitality excellence.” The food quality continued to improve, especially with the addition of our fresh salad bar and meat carving station. The salad bar is loaded with favorites and having it separate from the rest of the buffet has sped up our food service. The meat carving station features three selections – steak, turkey and pork, and because it is carved on-the-spot, the meat is fresh, hot and as moist as ever.

Late this summer, by popular demand, our sequel show, “Bugs Creates Chaos” was brought back giving our guests a two-show option. Guests that had seen one show could return to see another, or if they loved one show so much, they could return to see it again and again! The response was well-received and many positive reviews were posted.

Our Orlando dinner show is listed on TripAdvisor as a Kissimmee attraction, so next time you are online, take a moment to read the reviews of all the attractions in Orlando and Kissimmee. If you are planning a trip away from this area, check out the millions of reviews on Trip Advisor. It is the world’s largest travel site and is a great way to plan the perfect trip. If you’ve been to Capone’s Dinner & Show and have a moment while you’re online, we’d appreciate a positive review.

If you are ever disappointed in your experience at Capone’s, be sure to speak with your server before you leave the theater. We’ll do what we can to make you happy. If you have suggestions for our dinner show, be sure to fill out our online “Ask Al” form. We appreciate your comments and suggestions. We’re looking forward to another busy year, and another year of excellence!